Privacy Policy

Introduction

ISMS Accelerator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ismsaccelerator.com and use our services.

Information We Collect

Personal Information

When you register for our course, subscribe to our mailing list, or contact us, we may collect:

• Name and email address
• Company name and job title
• Billing information (processed securely through Kajabi)
• Any information you provide in communications with us

Usage Data

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website and search terms
• Device information (type, operating system)

Cookies and Tracking Technologies

We currently do not use cookies or third-party tracking technologies on our website. If we implement analytics or tracking in the future, we will:

• Update this privacy policy
• Provide a cookie consent banner
• Allow you to opt out of non-essential cookies

Our course platform (Kajabi) may use cookies for session management and course delivery. Please refer to Kajabi's Privacy Policy for details.

How We Use Your Information

We use the information we collect to:

• Process course enrollments and deliver course materials
• Send transactional emails (purchase confirmations, password resets)
• Respond to your inquiries and provide customer support
• Send educational content and course updates (with your consent)
• Improve our website and course content
• Prevent fraud and ensure platform security

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and context:

• Contract performance: Processing necessary to fulfill our course delivery obligations
• Legitimate interests: Improving our services, preventing fraud, and direct marketing to existing customers
• Consent: Subscribing to our email list or accepting non-essential cookies (you may withdraw consent at any time)
• Legal obligations: Complying with tax, accounting, and regulatory requirements

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

• Kajabi: Our course platform provider for course delivery and payment processing
• Email service providers: For sending course updates and educational content (only with your consent)
• Legal authorities: When required by law or to protect our rights

All third-party service providers are contractually required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Secure payment processing through PCI-compliant providers
• Access controls and password protection
• Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with course access and support
• Comply with legal, tax, and accounting obligations (typically 7 years)
• Resolve disputes and enforce our agreements

You may request deletion of your data at any time by contacting us at hi@ismsaccelerator.com.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Objection: Object to processing based on legitimate interests
• Portability: Receive your data in a structured, machine-readable format
• Withdraw consent: Opt out of marketing emails at any time

To exercise these rights, contact us at hi@ismsaccelerator.com. We will respond within 30 days.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Updating the "Last updated" date at the top of this page
• Sending an email to registered users (for significant changes)
• Displaying a prominent notice on our website

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: